Frequently Asked Questions


Ask a question or describe the problem you are facing.

You have up to 48 hours since receiving your request to request a refund, by providing that the purchase invoice, and that the clothes have not been used in any way.

You can change the size of the purchased pieces within 48 hours from the time of purchase, and in the event that there is no stock of the required size, then you can choose one of our other distinctive products, or get a refund.

Delivery cost prices vary according to the address and the region in which the customer lives.

Usually, the order is dispatched on the same day of purchase through our representatives.

Yes, we provide delivery and payment on receipt service within the city of Sana'a, for our distinguished customers.

We offer a range of the best and most luxurious men's brands at competitive prices that guarantee the customer to maintain their elegance, high quality and great prices.

If you receive an item that is defective or different from the item purchased, we will exchange the item without any additional delivery charges, and if a replacement item is not available, we will refund the amount paid for these items and delivery charges as soon as we receive them at our showroom and check the condition of the clothing.